FAQ – MuchToGo
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FAQ

How fast is shipping?

Due to the coronavirus (COVID-19), shipping may be delayed. If you are not sure about delivery to your country, please contact us before purchasing. You can contact us directly on Facebook messenger and we will do our best to give you the latest information on the status of the delivery in your country.

When you order, it takes time to customize your pacifier. Your pacifier is handmade and when ordering, please take this into account. Allow 7 to 10 days for the order to be processed. Delivery times are generally 2 to 3 weeks. If you have a deadline for a baby shower or birthday, etc., allow 30 days for shipping to be sure. We will send you a tracking number as soon as your pacifier has been shipped. 

We know how much you will love it, the wait is well worth it!

If you haven't received your order within 60 days of shipping, we'll give you a full refund.

Is the pacifier safe to use?

The pacifier has been tested by a 3rd party company and is proven to be safe for use.

Our Pacifiers are of the highest quality, strongly attached and we use non-toxic glue. Once the baby is able to throw, chew, or damage the product, there is a risk that a crystal will break off. All items are delicate and should be handled with care. 

Adult supervision is required.

Why muchtogo.com?

We are the only authorized retailer for our product, anywhere else you see it, you are looking at a cheap knock off that could be potentially very dangerous for your child. We are the only company that can guarantee quality control with all of our products.

How Do I Clean My pacifier?

All pacifiers and clips containing crystals should be hand washed ONLY in lukewarm soapy water. Perfumes, creams, lotions, and makeup all contain substances that can affect plated jewelry. Some soaps and detergents are stronger and harsher than others. Any substance whose PH is not neutral can potentially affect your plated jewelry. 

Do you offer discounts?

All of our past customers unlock access to our email list. We frequently send amazing deals to our past customers, from buy one get one deals to the occasional complimentary gift card. Purchasing from our website automatically grants you access to this list.

How many have you sold?

We have sold over 57,000 luxury pacifier's. Mom's all across the world enjoy our product and we can't wait for you too also!

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Safety first

These products comply with CPSIA / CPSC requirements and their components are free of BPA, PVC, phthalates and lead, they are NON TOXIC and RUST FREE. Our pacifiers and clips are of the highest quality, strongly attached and we only use non-toxic glue.

High quality

Made with a Nuk style orthodontic pacifier and natural non-toxic, hygienic and bite resistant materials, the pacifiers and clips are handcrafted with rock crystal.

Modern design

Created with elegant unisex patterns, the pacifier is inspired by European design at the forefront of fashion styles. With its modern and neutral colors, the pacifier is the perfect gift for the prince or princess in your life.

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